How to Use Book Country
It sounds to me like you are doing everything right and perhaps encountering a bug. Let me do some digging. In the meantime, will you email us at support at bookcountry dot com so we can find out more about your computer, your browser, and your manuscript?
So glad to hear your MS is on its way to the community!! Yay!
Book Country Community and Engagement Manager
Cool! I am at home and away from that email account at the moment but I will get back to you during US business hours tomorrow and see if we can't get everything fixed for you ASAP. Thanks for writing to support!
And good night!
Did you get this all sorted out?