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Momo
Posted: Saturday, August 22, 2015 1:27 PM
Joined: 8/21/2015
Posts: 15


I'm persistently getting this error and can't find any information that might reveal why.

I recently joined book country and completed one review today. I created a new book and tried to upload a Word file, which got me the above error message.

I then tried just pasting plain text into the form field. When I clicked, "save" I once again saw only the above error message in the book text form field.

I deleted the book and tried again from scratch with the same result.

Any ideas what I'm doing wrong?

Regards,

Maurice


Amber J. Wolfe
Posted: Saturday, August 22, 2015 1:30 PM

Hi again, Momo!

 

Is the document you're trying to upload in a .doc format? Trying to upload in a different format can give errors.

 

If this isn't the problem, then contact Lucy Silag. She can probably help.


Lucy Silag - Book Country Director
Posted: Monday, August 24, 2015 6:23 PM
Joined: 6/7/2013
Posts: 1356


Hi Momo, will you email me the doc at support@BookCountry.com?
Momo
Posted: Tuesday, August 25, 2015 2:52 AM
Joined: 8/21/2015
Posts: 15


Will do. But I got the same error pasting in plain text, so the doc format clearly isn't the issue...