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Password resetting each login?
NoellePierce
Posted: Sunday, June 29, 2014 8:34 PM
Joined: 3/14/2011
Posts: 226


Hey there,

I have a friend I've been trying to get to come here from another site, but he's been having a devil of a time logging in. He'll get in once, then the next time, the site makes him reset his password before he can get in again. He's tried this on several browsers and computers to rule out an issue there. Any ideas I can give him? (He's emailed BC, but I don't know what email or whom--no response yet). 

x♥x

Noelle


Lucy Silag - Book Country Community Manager
Posted: Monday, June 30, 2014 9:23 AM
Joined: 6/7/2013
Posts: 1356


Hi Noelle,

 

Not sure who we're talking to in support that might be your friend, but the best email to use with any site malfunction is support@bookcountry.com.

 

Thanks for bringing your friend over!

 

Lucy